Millions of victims left high and dry as SAPS 10111 centres plunged into crisis
Across South Africa 10111 call centres are in a state of crisis with little more than 40% of the ideal number of staff employed and more than seven million calls being dropped. These shocking statistics – based on feedback for the financial years 2020/21 and 2021/22 and since 1 April 2022 till present – were…...